
 
 
        | Applied Information Group Raises Email Service Bureau Standards with HTML Messaging and On-Line Campaign TrackingBy Mitchell Rubin, President, Applied Info Group, Inc.Applied 
                  Information Group continues to set the pace for direct marketers 
                  implementing email marketing techniques. The veteran computer 
                  service bureau announces the addition of two new email service 
                  upgrades:  Applied Info Group 
                  now gives direct marketers the attractive ability to send HTML 
                  pictures in the body of each email message. Product shots, 
                  line art, starbursts, graphics, large type, and animated moving 
                  images can be sent to recipients greater impact. Applied Info Group's new e-marketing 
                  software programs determine whether each addressed message should 
                  display HTML pictures or text eliminating the extra time and 
                  inconvenience of sniffer programs. "It's 
                  a fact," notes Mitchell Rubin, Applied Info Group president, "that 
                  the elements of color and imagery increase response rates in 
                  print. This is especially true in Web environment where graphics 
                  generate greatly increased click-throughs." The 
                  state-of-the-art e-bureau also added the ability for direct 
                  e-marketers to track each campaign at the Applied Info Group web site, appliedinfogroup.com. 
                  Marketers can visit the site and download reports that measure 
                  response (click through rates) as they appear. "The figures 
                  literally change before your eyes," note Rubin. Applied Info Group 
                  builds and maintains email databases, fulfills email files, 
                  conducts merge/purge for email lists, and delivers email messages 
                  to email address files. The list service bureau also fulfills 
                  on-line requests as well as receives, tracks, and reports responses. "E-marketing 
                  is becoming an essential element of most direct marketing campaigns," 
                  says Rubin. "Providing computer email services is a natural 
                  extension of our traditional list service bureau offering." According 
                  to Rubin, direct marketers are using email in a number of ways 
                  to complement direct mail activity. Software companies, for 
                  example, send email notices for upgrades. Similarly, publishers 
                  are sending email notices for subscriptions and renewals. Catalogers 
                  can boost orders by sending email messages alerting customers 
                  that their next catalog will arrive shortly from which they 
                  can take advantage of a special offer. And now marketers with 
                  web sites can drive traffic to their sites with email messages 
                  containing HTML. Much 
                  like traditional mailing list services, Applied Info Group standardizes email 
                  lists to ensure that all elements of each record are organized 
                  properly. Applied Info Group's email processing software program looks at 
                  each record to verify a user name and a deliverable domain name. 
                  Then it matches files to permission based lists. Additionally, 
                  Applied Info Group can conduct an permission based campaign for a new database 
                  where the customers have not had a chance to get their permission. 
                  Applied Info Group also matches email lists to postal address files for tandem 
                  marketing programs.  Prior 
                  to delivering email, Applied Info Group formats the message, incorporating 
                  links to a web site or a response mechanism giving recipients 
                  options to respond positively or permission based of future 
                  promotions. Messages can even include a microsite with an electronic 
                  direct response offer. The program handles on-line information 
                  fulfillment requests by automatically sending requested information 
                  upon receipt of a positive response.  "The 
                  beauty of e-marketing is that within hours after sending email 
                  messages, marketers can look at a report detailing the responses, 
                  ranked according to list source and segment," Rubin points 
                  out. "Campaigns can be adjusted on the fly rather than 
                  waiting the few months necessary to evaluate postal campaigns." Rubin 
                  also noted that mailers appreciate the security that comes by 
                  placing email processing with a DMA-member list service bureau 
                  that abides by industry guidelines for ethical list usage. Such 
                  service bureaus are already entrusted with data belonging to 
                  the most respected mailers in direct marketing and can be trusted 
                  not to abuse email files. Applied 
                  Information Group has served direct marketers as a PC-based, 
                  state-of-the-art computer service bureau since 1988. The firm 
                  also handles mailing list fulfillment, merge/purge, database 
                  development, analysis and modeling, data warehousing, and list 
                  enhancement. |